Return & Refund Policy

We want you to be completely satisfied with your purchase at Lovely Creation. If you are not happy with your order, you may return it within 7 days from the date of delivery for a full refund or exchange, subject to the following conditions:

1. Return Eligibility:

• The item must be in its original, unused condition.
• Custom or personalized products are non-returnable unless damaged or defective upon arrival.

2. How to Return:

• Contact our customer service team at happy2helpu@lovelycreation.in to initiate the return process.
• Provide your order details and reason for return.
• Once approved, you will receive instructions on how to return the item.

3. Refund Process:

• After we receive the returned item, we will process your refund within 7-10 business days.
• Refunds will be issued to the original payment method.

4. Shipping Charges:

• Shipping charges for returns are the responsibility of the customer unless the product is defective or incorrect.

If you have any further questions about our return and refund policy, please contact us.